Pre- and After sales service

The application of container and / or in-box desiccant is one step in a holistic review of moisture damage risks. With SD+, SUPER DRY offers customized services to determine moisture damage risks at source, provide optimized moisture damage prevention solutions and share our knowledge and experience.

SD+ is a package of services which are available as a whole or which can be selected individually, according to customers’ needs.


Executed by our expert auditor team, a factory inspection aims to find hidden moisture sources in your factory supply chain. It is a essential step of our risk assessment to provide solutions to eliminate the detected risk factors at source. For best results, a factory inspection is inclusive of all factory control points from raw material receiving, through material storage, production steps to finished goods packing, storage, and cargo loading.

For each inspection we will issue a detailed evaluation documents showing the risk assessment for each factory control point and providing corrective action with detailed rectification recommendations.

Inspection review with the customer and follow-up inspections to verify corrective actions and validate their effectiveness.


Available in combination with the factory inspection or as a separate service, the container inspection is a training lesson for the loading staff at factory to raise awareness towards the critical control points of a sea container to be looked at before acceptance of the container from the ocean carrier. The technical and hygiene conditions of a sea container provided for loading have a critical influence on the moisture damage risks during ocean transport and storage.

The training does as well include a practice lesson on installation of container desiccant in accordance with the cargo loading pattern of the factory / shipper.


SUPER DRY operates climate chambers to simulate the impacts of variable environmental conditions during sea shipment on products and packaging. Climate chamber tests allow to develop optimized product / cargo packaging solutions and desiccant applications scenarios under defined risk scenarios. Climate chamber tests are done with only a small quantity of original packaged products. Climate chamber tests are independent of seasonal or weather-related fluctuations and provide more accurate results compared to field tests with ocean container shipments.


Field tests are being done as real time ocean shipments with test equipment installed within product packaging and throughout the open container spaces to measure temperature and relative humidity and resulting critical dew point occurrences during the shipment. They can be used to compare the moisture damage risks between unprotected cargo and cargo protected through application of desiccants as well as to compare the absorption capacity of different desiccants.

Idealistically, field tests should be conducted repeatedly during different seasons with otherwise static test conditions. It must be noted, that test results under field test conditions are not accurate compared to climate chambers tests, as the shipping conditions influencing humidity levels inside the container vary with each test container and are dependent on season, weather, voyage routing, container transshipment time, container position on the vessel and during transshipment as well as co-loaded cargo for LCL shipments.


SUPER DRY training & seminar events are aimed to raise risk awareness with every staff member at all levels, pinpointing at onsite risks and highlighting solutions to minimize moisture damage risks at source.

Our seminar program includes standard or customized inhouse and webinar-based knowledge sharing events about moisture damage risks and how to minimize those risks at source and during shipments.

The SUPER DRY training program is directed towards customers who have gone through the SUPER DRY factory inspection program. It provides tailor made training on how to avoid moisture damage risks for all staff members handling a specific critical control point, which had been detected as a high risk activity during the inspection result assessment